Complete Projects & Support Management
Manage projects, tasks, and support tickets seamlessly with Naxio CRM. Track progress, log time, and resolve issues faster.
Powerful Projects & Support Features
Everything you need to deliver projects on time and keep clients happy
Projects Overview
Complete visibility into all active and completed projects
- Project code and name tracking
- Team member assignments
- Start dates and deadlines
- Client linking
Task Management
Break down projects into manageable tasks
- Task creation and assignment
- Priority levels
- Estimated vs logged hours
- Status tracking
Timesheet Logging
Track time spent on projects and tasks
- Daily time logging
- Task-wise hours
- Billable hours tracking
- Timesheet approval
Project Milestones
Track important project milestones and deadlines
- Milestone creation
- Due date monitoring
- Progress tracking
- Completion status
Contracts Management
Manage client contracts and agreements
- Contract reference tracking
- Linked clients and projects
- Contract amounts
- Start and end dates
Support Tickets
Centralized issue tracking and resolution
- Ticket creation and assignment
- Priority levels
- Status tracking (Open/Pending/Resolved)
- Requester history
Ticket Analytics
Monitor support performance and trends
- Resolution time tracking
- Ticket volume analysis
- Agent performance
- Customer satisfaction
Team Collaboration
Internal communication on projects and tickets
- Project comments
- Ticket discussions
- File attachments
- Activity timeline
Custom Projects & Support Enhancements
Every business manages projects differently. For Grown and Enterprise subscribers, we offer tailored customizations to make the projects module work exactly the way your team needs.
For Grown & Enterprise Plans:
- Custom project workflows
- External tool integration
- Advanced reporting
- Automated notifications
Minimal Development Cost: Our projects module is built on a flexible architecture, so customizations typically require minimal development effort. We'll understand your specific requirements and provide a cost-effective solution.
Why Naxio CRM for Projects & Support?
End-to-End Project Visibility
Track every project from initiation to completion with complete task and team visibility.
Integrated Support System
Manage client issues alongside project tasks with a unified ticketing system.
Accurate Time Tracking
Log hours against tasks and projects for better billing and productivity insights.
Why Choose Naxilon for Projects & Support
We deliver enterprise-grade project and support solutions that keep your teams productive and clients satisfied.
Proven Solutions
Trusted by businesses of all sizes for reliable project management and support ticketing.
Expert Support Team
Our dedicated support team is available 24/7 to assist with any project or support challenges.
Fast Implementation
Quick setup and onboarding, with data migration tools to get your projects organized in days, not weeks.
Security & Compliance
GDPR, CCPA, and SOC2 compliant – your project and support data is always secure and private.
Integration Ready
Seamlessly connect with your existing tools – Jira, Trello, GitHub, and more.
Ongoing Support
Regular updates, new features, and dedicated account management to ensure your success.